Richmond, BC

Stryder Canada/USA is an award-winning 3PL provider, specializing in Transportation and Warehousing Services since 1989. We are unique in that we possess and maintain exclusive contracts with our customers who are some of the largest food, beverage and packaging companies in the world.

We are currently seeking a full-time Customer Service Associate. This position is based out of our head offices in Richmond, BC. The ideal candidate will be a proactive individual, who works productively and efficiently in a fast-paced environment, provides excellent communication skills in English, and completes tasks with high levels of accuracy and punctuality. Warehousing Industry experience is an asset, as well as experience with 3PL software.

What We Offer:

  • Competitive Wage (dependent on experience)
  • Benefits (family or single)
  • Monday to Friday shift
  • Friendly staff
  • Company events and special rewards
  • Great team atmosphere

The key responsibilities for this position include, but are not limited to:

  • Accurate and timely receipt/shipment data entry; strong attention-to-detail is essential
  • Handling customer telephone and email inquiries
  • Maintain a clean and organized workstation
  • Liaise between Customers and Operations staff
  • Basic office duties such as filing, sorting, etc.

What We Require:

  • Minimum 1 year Customer Service experience is required
  • Strong communication skills in English, both spoken and written
  • Must be a professional, fast learner who excels in a team environment and can work productively with minimal supervision
  • Must be well-versed in MS Office applications (Excel, Outlook and Word)

If this is the career opportunity you’ve been searching for, please reply to this ad in confidence with your current resume for our Recruiting Team to review. While we thank all applicants for their interest, due to the high volume of submissions, only shortlisted candidates will be contacted for interview.

For more information about our company, we invite you to visit our website at or check out our Facebook page at

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